Linux line · question 04 of 4All 4 questions
FAQ · Linux
How to troubleshoot CopVPN connectivity issues on Linux?
AnswerThe full answer
If you encounter connectivity issues while using CopVPN, follow these steps to resolve the problem.
- For instance, you must ensure you are using a verified internet connection. Additionally, you have connected to the latest version of CopVPN. Additionally, you can uninstall the previous version to start fresh.
- Then, try changing the connection protocol to ‘auto’ and run a quick connection.
- Verify that your CopVPN account is active and that you have logged in correctly. You may need to log in through a browser if the CLI login is not working.
- However, check the CopVPN application’s connection logs if the problem remains.
- You can also try using different servers, check the firewall settings, or contact CopVPN support for help.
If you require additional assistance, please visit the CopVPN Help Center or email our support team at contact@copvpn.com.
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