FAQ topic
Billing
Here, you’ll find answers to some common questions regarding CopVPN billing. These queries will clarify any confusion you may have regarding billing information, subscriptions, charges, payment methods, auto-renewal, and other related topics.
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General Info
/faq-category/general-info/ · 25 questions
Here, you can find general information about CopVPN. Let’s get started and see the queries one by one:
- How many devices can I use with CopVPN?
- What operating system versions does CopVPN support?
- How to create a CopVPN account with Google or Apple?
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VPN FAQ
/faq-category/vpn-faq/ · 8 questions
Here, you will find various queries regarding CopVPN and guidance on getting started. It will clarify your doubts and other queries.
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Billing
/faq-category/billing/ · 14 questions
Here, you’ll find answers to some common questions regarding CopVPN billing. These queries will clarify any confusion you may have regarding billing information, subscriptions,…
- What payment methods does CopVPN accept?
- How to purchase a CopVPN subscription?
- Does CopVPN have a free trial?
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Connectivity
/faq-category/connectivity/ · 19 questions
Let’s learn more about how you can connect your devices with CopVPN. For example, Android, iOS, Windows, macOS, and Linux. Let’s see:
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Connectivity › Android
/faq-category/connectivity/android/ · 4 questions
If you’re using CopVPN on Android devices, this section can help you clarify your doubts and confusion. Here you go:
- How to set up CopVPN on Android?
- How to reinstall CopVPN on Android?
- How can Android connection speed be improved with the CopVPN app?
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Connectivity › iOS
/faq-category/connectivity/ios/ · 4 questions
If you’re using CopVPN on any iOS devices, then this section can help you to clarify your doubts and confusion. Here you go:
- How to set up CopVPN on iPhone and iPad?
- How can connection speed on iOS be improved with the CopVPN app?
- How to Fix Your CopVPN iOS Connection?
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Connectivity › Windows
/faq-category/connectivity/windows/ · 3 questions
If you’re using CopVPN on any Windows devices, this section can help you clarify your doubts and confusion. Here you go:
- How to install and use CopVPN on Windows 10 and 11?
- How to improve connection speed on Windows with the CopVPN app?
- How to troubleshoot CopVPN connectivity on Windows?
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Connectivity › macOS
/faq-category/connectivity/macos/ · 4 questions
If you’re using CopVPN on any macOS devices, this section can help you clarify your doubts and confusion. Here you go:
- How to install the CopVPN (App Store) version on macOS?
- How to improve connection speed on macOS with the CopVPN app?
- How to troubleshoot CopVPN connectivity on macOS?
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Connectivity › Linux
/faq-category/connectivity/linux/ · 4 questions
If you’re using CopVPN on any Linux devices, this section can help you clarify your doubts and confusion. Here you go:
- How to set up CopVPN on Linux?
- How to set up OpenVPN in Ubuntu?
- What to do if OpenVPN is not working in Linux?
Billing questions
14 questions
Every question opens the full answer on its own page.
Billing
14 questions- 01What payment methods does CopVPN accept?
- 02How to purchase a CopVPN subscription?
- 03Does CopVPN have a free trial?
- 04If I sign up for 1 month, can I upgrade later?
- 05Why is my CopVPN account status still free?
- 06How can I renew my CopVPN subscription?
- 07How to cancel the auto-renewal of my subscription?
- 08How can I cancel my subscription?
- 09What is VAT, and why am I charged?
- 10Does CopVPN store any payment information?
- 11How does the 30-day money-back guarantee work?
- 12I am unable to make a payment. What should I do?
- 13How can I get my CopVPN invoice?
- 14I have been charged twice. What should I do?
Still stuck?
Email our support team at contact@copvpn.com. It’s our only support address, for setup, connection problems, billing and your account.
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