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Billing line · question 05 of 14All 14 questions

FAQ · Billing

Why is my CopVPN account status still free?

Updated 1 min readAnswered by CopVPN

AnswerThe full answer

First check in Billing at my.copaccount.com that your payment went through, and sign in with the same account you paid with. A free account connects only to the free locations on Android, iPhone, iPad and in the browser extensions; the Windows, Mac, Linux and Android TV apps need a plan. If the status is still free after a successful payment, email contact@copvpn.com.

Billing line · 14 questions

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Billing line14 questions

  1. 01What payment methods does CopVPN accept?
  2. 02How to purchase a CopVPN subscription?
  3. 03Does CopVPN have a free trial?
  4. 04If I sign up for 1 month, can I upgrade later?
  5. 05Why is my CopVPN account status still free?You’re reading this one
  6. 06How can I renew my CopVPN subscription?
  7. 07How to cancel the auto-renewal of my subscription?
  1. 08How can I cancel my subscription?
  2. 09What is VAT, and why am I charged?
  3. 10Does CopVPN store any payment information?
  4. 11How does the 30-day money-back guarantee work?
  5. 12I am unable to make a payment. What should I do?
  6. 13How can I get my CopVPN invoice?
  7. 14I have been charged twice. What should I do?

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